FAQ 2019-08-31T20:24:05-07:00

Ayurvedic Health Center FAQ

How does Ayurveda work? 2019-09-03T09:59:23-07:00

Ayurveda “sees” you as a whole person rather than the sum of your symptoms or disease. ie: Ayurveda understands that you are not “broken;” you have lost the connection to your deeper self and could use some direction and help to make your way back. Contact us to learn how we can help you.

Why would I consider working with the Ayurvedic Health Center? 2019-09-03T09:57:28-07:00

The answer has four parts:

1. when you are ready to change the conversation that you are having with yourself/your body to something more positive, more productive, more constructive, more supportive­—ie: change your relationship with your body

2. when you resonate with the toolbox that we have to offer:

  • recommendations around foods and eating habits
  • herbal formulas
  • specialized massage and bodywork
  • therapies for what ails ya
  • cleanse & digestive reset protocols
  • … and a host of allies including aromatherapy, color therapy, gem therapy, astrology, the ways our living and working spaces support us, breathing exercises, chanting, yoga and movement work, and practices aimed specifically at increasing our connection to Spirit.

3. when you’ve tried everything else—and you still need help

4. when you want/need additional support around what Western medicine provides (ie: nutritional support during cancer care, relief from pain when your symptoms are not “bad enough” to undergo orthopedic surgery)

What’s the format? How do work I work with you? 2019-09-03T09:56:12-07:00

If you know specifically which the service you would like to receive, simply schedule using this link.

If you aren’t sure, it’s usually best to schedule an Initial Intake appointment. This is 2 hours long and includes a detailed health history. We will do work to determine your Ayurvedic Constitution—the consideration around which all recommendations will be made. You will leave this appointment with a list of practical, easy-to-implement recommendations. Because the Ayurvedic process is a co-creative one that involves making changes to your established habits and routines, we work together for a time after the Initial Intake. This ensures that you stay on the right path and achieve your health goals.

What can I expect at an Ayurvedic Health Consultation? 2019-09-03T09:52:16-07:00

During an intake your Ayurvedic Health Practitioner will take a detailed health history. She will also determine your Ayurvedic constitution. This is your balance point and the consideration around which all recommendations are made.

During 1-hour follow-up appointments we will fine-tune your self-care practices and may even shift some things around so that they better serve you. Remember that this is a co-creative process that unfolds over time.

How do I begin? 2019-09-03T10:04:30-07:00

Make an appointment! The Initial Intake is 2 hours long. Once the appointment has been scheduled, you will receive a confirmation email that includes the link to download the new client forms. Your Ayurvedic Health Practitioner will take it from there. You will leave this appointment with easy, practical recommendations so that you can begin making positive changes right away. 1-hour follow-up appointments are a part of the process and support you as you implement new practices.

What do I need to do on my end? 2019-09-03T10:06:27-07:00

An open mind and a willingness to make choices from a perspective that favors health and wellness are all that you need. Your Ayurvedic Health Practitioner will guide you through the rest!

What else does your practice provide? 2019-09-03T10:03:32-07:00

We provide a fuller scope of practice than you might guess:

  • preparation for known up-coming events so that you avert depletion {ie: travel, life changes, moving}
  • recovery from arduous times {ie: nourishing and tending to you as you bounce back}
  • complimentary care {ie: palliative care to relieve pain or support optimal digestion and elimination during Western medical cancer treatments}

We are here to help you when you can’t get what you need from other modalities and approaches.

Cancellation Policy 2019-09-03T12:54:56-07:00

In consideration of our practitioners’ full schedules, we require 24-hour notice for canceling all consultation and treatment appointments.

We charge 100% of the appointment fee for missed or cancelled appointments if 24-hour notice is not given. This will be billed to your debit/credit card on file, and we will notify you of this charge via email.

We often waive this fee for illness or emergencies.

Thank you for your understanding and compliance.

Class Registration Policy 2019-09-03T12:53:37-07:00

Class Registration Policies

By signing up for an Ayurvedic Health Center event you agree to the following:

  • Registration is not complete until you have paid your registration fee. Please contact us if you need to request special arrangements.
  • All event registrations include a $30 non-refundable processing fee. Refunds for cancellation always have this fee deducted.

Cancellation refund policies for one-time classes and events:

  • Up to one week before the event/class: receive a full refund less the $30 non-refundable processing fee.
  • Less than one week before the event/class: receive 75% of the registration fee.

Cancellation refund policies for multi-week classes:

  • Up to one week before the first class: receive a full refund less the $30 non-refundable processing fee.
  • Less than one week before the first class: receive 75% of the registration fee.
  • After first class: receive 50% of the registration fee.

Do you ever do customized work? 2019-09-03T10:01:12-07:00

Ohmygosh. All the time! We can do health and wellness consultations for couples. We can “shoot from the hip” in a question-and-answer style format for those who have already met with an Ayurvedic practitioner in another part of the world and need some clarification. We can work with families. You could even come in with a support buddy—someone who is wrestling with the same issue you are. If you are working with physical issues we can customize specific treatments from Ayurveda’s deep well of possibilities.

We want to get you on your way to feeling better as soon as possible. The more things you do that support your health and wellness—and the sooner you get started—the more you’ll improve and the better you’ll feel.

Contact us to explore the options and craft something useful for you and your health goals.

We’ve worked together for a bit, and I feel great. Why do you still want me to come in for an appointment? 2019-09-03T10:02:22-07:00

Ayurveda works best when we proactively tend to our health and wellness. This is not a model that is primarily set up around emergencies and triage, although it can handle those, too.

Continuing to come in for appointments serves a few functions:

1. a gentle reminder to continue doing your self-care practices {We all stray from time to time—for various reasons; it’s nice to have someone hold us accountable and remind us to re-engage.}

2. a way to review what you are currently doing to see if it is working well for you {For example: sometimes we need to take more of an herb, take less of an herb, or take the herb in a different way. Your practitioner is the container of that information in all of its variables. So, rather than dismiss a practice as something that is “not working for me,” you might talk about it with your practitioner and find a way to successfully modify it.}

3. a review process to ensure that you are, in fact, doing what we talked about during your appointment {Life is busy, we all have many things to take care of, and there are lots of distractions. Something may have been lost in translation—ie: you may have mis-understood a recommendation. It happens. Pretty frequently, actually. Let’s make sure you are doing the thing—in its intended way—to get you feeling better.}

4. an opportunity for a seasonal check-in or tune-up {Ayurveda works with the rhythms of nature and understands that things (including us) change over time. What works in summer may be aggravating in autumn or winter. Adjusting our routines and practices to flow with the cycles of the seasons is good preventative medicine.}

5. a teacher who can educate you around the finer points or deeper levels of Ayurvedic knowledge {The internet is a wonderful tool, but it is not the end-all/be-all. There is a lot of nuance to Ayurveda, and there is a great body of knowledge to this Science of Life that does not show up in an internet search or in publicly-available books. Your practitioner has been rigourously trained in Ayurvedic medicine; Google hasn’t. It is easy for people to misunderstand disctinctions between terms—and how they manifest. Your practitioner is a guide who can correctly decode information and gently correct your assumptions.}

Financial Policy 2019-09-03T12:52:05-07:00

Financial Policy

Our goal is to provide and maintain a good practitioner-client relationship. Letting you know in advance of our office financial policy allows for a good flow of communication and enables us to achieve this goal. Please read this document carefully. If you have any questions, please do not hesitate to ask a member of our staff.

  1. Appointment rates for all offerings are available on our website:
    https://www.AyurvedicHealthCenter.com.
  2. Payment for all  visits, services, and treatments is due at the time of scheduling. This may be waived if you have an established relationship with the Ayurvedic Health Center. Alternately, we will hold your appointment with an on-file credit card (16-digit card number, expiration date, 3-digit code, and 5-digit billing zip code) if you will be paying by cash or check at the time of service.
  3. Ayurveda is a non-licensed modality at this time in the United States. As such, the Ayurvedic Health Center & Wellness Shop LLC is unable to bill for services to health insurance plans.
  4. Payment may be made by cash, check, or debit/credit card.
  5. Your individual Ayurvedic health protocol often incorporates custom-designed herbal formulas for you by your practitioner. There is a charge for the time spent researching and designing the formula, for  shipping the formula (if applicable), and encapsulation of the formula (optional). Your practitioner will discuss these charges with you.
  6. A $45 fee will be charged for any checks returned for insufficient funds.
  7. We require 24-hour notice for canceling any appointments. We charge 100% of the appointment fee for missed or cancelled appointments if 24-hour notice is not given. This will be billed to your debit/credit card on file, and we will notify you of this charge via email. We often waive this fee for illness or emergencies.
  8. We will apply a discount of 3% for all payments made with cash or a check (payable to “AHC”).
  9. Additional Service Fees:
    • Phone & Skype/FaceTime Consultations:
    We will occasionally conduct consulations by phone or over Skype/FaceTime. These are billed in ¼-hour increments at $25.00 per ¼-hour.
    • Email Correspondence:
    a.  Emails within 7 days of an office visit incur no charge.
    b.  Quick or simple email replies incur no charge (ie: a yes/no response).
    c.  Email replies requiring a longer response or research will incur a charge of $25 per 15 minutes of practitioner’s time (includes reading, researching, and responding to queries)
    d. The practitioner is the arbiter of what is a “quick” reply and what isn’t.

Do I have to know Sanskrit to work with you? 2019-09-02T13:12:36-07:00

This is a great question! The simple answer is, “No!”

Ayurveda, of course, comes out of the civilization that communicated in Sanskrit, and even though Sanskrit isn’t commonly spoken, it is still a viable language. All of the ancient texts about Ayurveda—and its related Vedic sciences—are written in Sanskrit, so students of Ayurveda are steeped in it, and practitioners find its terminology useful. It is sometimes helpful to use Sanskrit because it is such a poetic, lyrical, and musical language.

You, however, are not expected to know these words and terms. If we use a Sanskrit term with you, there will be a reason why we do so, and we’ll provide the English equivalent.

Privacy Policy 2019-09-03T12:50:51-07:00

This notice describes how information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

—Introduction—

We are committed to responsibly using protected health information about you. We understand that your medical information is personal. This Notice of Health Information Practices describes the personal information we collect, and how and when we use or disclose that information. It also describes your rights as they relate to your protected health information. This Notice is effective September 15, 2017 and applies to all protected health information as defined by federal regulations.

—Understanding Your Health Record/Information—

Each time you visit our office, a record of your visit is made. Typically, this record contains the dates services were provided, health history/symptoms, description of services provided, treatment, a plan for future care or treatment, and/or a physician’s referral if appropriate. This information, often referred to as your health or medical record, serves as a:

  • basis for planning your care and treatment
  • means of communication among the health professionals who contribute to your care.
  • legal document describing the care you received
  • means by which you or a third party payer can verify that services billed were actually provided
  • tool in educating health professionals
  • source of data for medical research
  • source of data for our planning and marketing
  • tool with which we can assess and work to improve the care we render and the outcomes we achieve

Understanding what is in your record and how your health information is used helps you to: ensure its accuracy; better understand who, what, when, where and why others may access your health information; and make more informed decisions when authorizing disclosure to others.

—Your Health Information Rights­—

Although your health record is the physical property of the Ayurvedic Health Center & Wellness Shop, the information belongs to you. You have the right to:

  • Obtain a paper copy of this notice of information practices upon request
  • Look at or get copies of your medical information. You must make your request in writing. If you request copies, we can charge you $0.25 for each page and postage if you want the copies mailed to you.
  • Amend your health record as provided in 45 CFR 164.528
  • Obtain an accounting of disclosures of your health information for purposes other than treatment, payment, healthcare operations, and other specified exceptions.
  • Request a restriction on certain uses and disclosures of your information as provided by 45 CFR 164.522
  • Revoke your authorization to use or disclose health information except to the extent that action has already been taken.

—Our Responsibilities—

We are required to:

  • maintain the privacy of your health information
  • provide you with this notice as to our legal duties and privacy practices with respect to information we collect and maintain about you
  • abide by terms of this notice
  • notify you if we are unable to agree to a requested restriction
  • accommodate reasonable requests you may have to communicate health information by alternative locations

We reserve the right to change our practices and to make the new provisions effective for all protected health information we maintain. Should our information practices change, we will mail a revised notice to the address you’ve supplied to us, or if you agree, we will email the revised notice to you.

We will not use or disclose your health information without your authorization, except as described in this notice. We will also discontinue to use or disclose your health information after we have received a written revocation of the authorization according to the procedures included in the authorization.